1. Design & Production:

The rug will be handmade according to the selected size and design from our product offerings.

2. Production Timeline:

The rug will be handmade over a period of 3-4 months, followed by a 2-week shipping period. However, due to the handmade nature of the product and possible unforeseen circumstances (such as illness or other delays), the maximum time to receive the rug is 5 months from the order date.

3. Delay Compensation:

If the rug is not delivered within 5 months, $100 will be deducted from the final price for every additional week of delay.

1. Initial Deposit:

Due to the custom nature of the product, a non-refundable deposit of $1,500 is required upon placing the order. This covers the initial material costs and production setup.

2. Monthly Updates:

The customer will receive monthly updates, including photos and videos, showing the progress of the rug.

3. Final Payment:

The remaining balance ($[balance based on size]) is due upon delivery of the rug. The customer will have the opportunity to inspect the rug upon receipt. If they are not satisfied with the product, they may refuse the delivery and withhold the final payment.

1. Delivery Date:

The rug will be delivered on a special delivery date, scheduled for [specific Wednesday date].

2. Inspection and Satisfaction Guarantee:

Upon delivery, the customer can inspect the rug before making the final payment. If the customer is not satisfied with the craftsmanship, any concerns will be addressed immediately. We guarantee that the rug will meet the highest standards, and any necessary adjustments will be made at no extra cost to ensure complete satisfaction.